Terms of Service

Effective date · July 6, 2026

These terms govern your use of marketingcompass.com (the “Site”), operated by Marketing Compass (“Marketing Compass,” “we,” “us,” or “our”). By using the Site, downloading materials from it, or booking a consultation through it, you agree to these terms. If you do not agree, please do not use the Site.

01Who the Site is for

The Site is intended for business owners and decision-makers, for business purposes, and for people who are at least 18 years old. By using the Site you confirm that this describes you.

02What we do

Marketing Compass provides independent marketing advisory services: marketing audits, strategic direction, and vendor performance oversight, delivered remotely through scheduled calls and written reports. We do not provide marketing execution services, sell advertising, or handle client advertising budgets. The Site provides general information about these services, a downloadable checklist, and the ability to book a free consultation.

Paid engagements are not sold through the Site. Any paid engagement between you and Marketing Compass is governed by a separate written agreement. If that agreement conflicts with these terms, the separate agreement controls for that engagement.

03Free consultations

Consultations are scheduled through Calendly and are subject to Calendly’s own terms. The consultation is free and creates no obligation for either of us: you are not required to engage us afterward, and we are not required to offer an engagement. We may reschedule or decline a consultation at our discretion. Neither party may record a consultation without the other’s consent.

04Information, not guarantees

Content on the Site, the checklist, and anything said in a free consultation are general information and professional opinion, based on the information available to us at the time. They are not legal, financial, or accounting advice. Marketing outcomes depend on many factors outside anyone’s control, and we make no promise or guarantee of any particular result, revenue, cost saving, or business outcome from using the Site, the checklist, or a consultation. You are responsible for your own business decisions.

05Your use of the Site

You agree to use the Site only for lawful purposes and not to: submit false or misleading information through our forms; interfere with the operation or security of the Site; scrape, harvest, or bulk-collect content or data from the Site; or use the Site to send spam or unsolicited communications. We may restrict access to anyone who violates these terms.

06Our content and your license

The Site and its content, including text, design, graphics, the Marketing Compass name and compass mark, and the downloadable checklist, are owned by Marketing Compass and protected by intellectual property laws. We grant you a limited, non-exclusive license to view the Site and to download and use the checklist for your own internal business purposes. You may share unmodified copies of the checklist with others; you may not modify it, sell it, remove attribution from it, or use Site content commercially without our written permission.

07Third-party services

The Site relies on third-party services, including Calendly for scheduling, Formspree for form processing, and Netlify for hosting. Your use of those services is governed by their own terms and policies, and we are not responsible for them.

08Privacy

Our Privacy Policy explains what information we collect through the Site and how we use it. It is part of these terms.

09Disclaimer of warranties

THE SITE AND ALL CONTENT AND MATERIALS ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or secure.

10Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) MARKETING COMPASS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SITE; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS YOU HAVE PAID US THROUGH THE SITE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. In those jurisdictions, our liability is limited to the greatest extent permitted by law. This section does not limit liability that cannot be limited under applicable law.

11Indemnification

You agree to indemnify and hold Marketing Compass harmless from claims, damages, and reasonable expenses (including attorneys’ fees) arising from your violation of these terms or your misuse of the Site.

12Dispute resolution and arbitration

Most concerns can be resolved quickly by email, so before filing any claim you agree to contact us at hello@marketingcompass.com and give us 30 days to work it out informally.

If we cannot resolve it informally, you and Marketing Compass agree that any dispute arising out of or relating to these terms or the Site will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Arbitration will take place by videoconference, or at a location determined under the applicable AAA rules. Judgment on the award may be entered in any court with jurisdiction.

Exceptions: either party may bring an individual claim in small claims court instead of arbitrating, and either party may seek injunctive relief in court to protect intellectual property.

CLASS ACTION WAIVER: DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable as to a particular claim, that claim, and only that claim, must proceed in court.

Opt-out: you may opt out of this arbitration agreement by emailing hello@marketingcompass.com within 30 days of first using the Site, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these terms.

13Governing law

The Federal Arbitration Act governs Section 12. These terms are otherwise governed by applicable law.

14Changes to these terms

We may update these terms from time to time. The updated version will be posted here with a new effective date, and material changes will be reasonably highlighted. Your continued use of the Site after a change means you accept the updated terms.

15General

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a sale or reorganization of the business. These terms and the Privacy Policy are the entire agreement between you and Marketing Compass regarding the Site.

16Contact

Questions about these terms: hello@marketingcompass.com.